FAQs

General 

What type of hair do you sell?
We offer 100% virgin human hair and Burmese curly hair that can be colored, styled, and reused with proper care.

How long does the hair last?
With proper maintenance, our bundles can last multiple years depending on how often you wear and care for them.

Can I color or bleach the hair?
Absolutely. Our hair is 100% virgin, meaning it can be colored or lightened just be sure to use a professional stylist and products for best results.

Shipping & Processing

How long does shipping take?
Orders typically process within 3-5 business days, with shipping taking 2 business days depending on your location.

Do you offer express shipping?

No, all shipping is shipped priority, 2 business days.

Returns & Exchanges

What is your return policy?
All sales are final. No refunds or exchanges are granted at this time..

Maintenance & Install

How should I care for my bundles?
Shampoo, condition, air dry or blow dry on low before your first install, keep hair moisturized, and use sulfate-free products to maintain softness and shine.

What is the natural color of the bundles?

Bundles are a natural black with some ranging to natural brown. However, our bundles are color-friendly and can be dyed to meet your desired outcome. 

How many bundles are needed for an install?

12-14 inches: 2 bundles

16-20 inches: 3 bundles

22-28 inches: 4 bundles

VIP & Promotions

How do I join the VIP list?
Sign up on our homepage to get early access to Black Friday drops, sales, and exclusive offers.

Will I get updates about new collections?
Absolutely, our VIP list is the first to know about restocks, sales, and new textures.